Your customers are always telling you something, and the question I have here is are you listening? Customers right now are using online reviews more and morto make their decisions on where they are going to dine. Then tend to use general review sites such as Google Places, Yelp, Urban Spoon, Open Table and Trip Advisor. These sites give their users great rewards for their reviews, and also make it pretty difficult for restaurants to respond to bad reviews especially if you are not ...Continue Reading → Share
AccuVIEW confirmation screens are for you! AccuVIEW is the industry leader and is now part of the Aloha family. These screens can be customized to meet the unique needs of your site so if you are interested in enhancing your guest experience ...Continue Reading → Share
Drum roll please … our new version of Radiant Pulse (by NCR) is available on the Apple App Store! Some of these great new features have been added based on feedback from you. That’s right, folks … we do listen! And, since you are the one asking, we know you will find these additions useful to manage your business; whether on site, at home or even from the beach!
On with the guided tour.
I bet you go to bed at night wondering how ...Continue Reading → Share
Utah Business Magazine just announced their 2012 “Good Eats” award winners and we are happy to see many of our customers among the top restaurants. Congratulations to Naked Fish Bistro, Forage, Lamb’s Grill Cafe, Log Haven and Gracie’s for this achievement. Great to see that the best restaurants choose the best Point-of-Sale system-Aloha! Check it out these winners at http://dev.utahbusiness.com/articles/view/corporate_cuisine_awards_3Continue Reading → Share
I heard this story today on my way home from work and thought it would be something to talk about. Gone are the days of having simple passwords, it is very important that we understand how to not get hacked in the first place. We talk about PCI all the time and these are some simple steps we should all take to not get hacked in general.
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Imagine coming into your office early one morning—to find that your site has been robbed and your Aloha server is gone. Your terminals are able to take over temporarily but the majority of your data is gone for good. Payroll, sales and other critical information is missing putting your business in a very tough spot. What can you do to prevent this?–Use Aloha Restore! Aloha Restore backs up your data on a daily basis and it is stored in a secure ...Continue Reading → Share
Breaking up is hard to do, but sometimes it has to happen. So today we are announcing that we will no longer support Logmein access to our systems. With the advent of PCI compliance we are going to stop access of Logmein on Aloha servers. We will continue to have it till May 1, and after that we will be using other more secure remote support tools. If you would like to have remote access from POS Technologies we have ...Continue Reading → Share
For thousands of customers of Subway restaurants around the US over the past few years, paying for their $5 footlong sub was a ticket to having their credit card data stolen. In a scheme dating back at least to 2008, a band of Romanian hackers is alleged to have stolen payment card data from the point-of-sale (POS) systems of hundreds of small businesses, including more than 150 Subway restaurant franchises and at least 50 other small retailers. And those retailers ...Continue Reading → Share